Jobs that will be Impacted by AI in the Next Decade
Updated: Mar 31
The last few years have seen several improvements in the field of Artificial Intelligence (AI). As a result, today's AI-powered products are better than ever. Major-league companies have invested vast amounts of money in AI to drive innovation. But, for the workforce, not everything is so rosy.
In fact, the implementation of new technologies has resulted in many people losing their jobs. However, it is important to note that while some roles are disappearing, new ones are being created. For example, websites are impacting the marketing industry as they are being incorporated into modern digital marketing strategies.
As tech professionals create more sophisticated solutions, companies are changing the way they operate. For example, the use of AI-powered robots is increasing productivity. Likewise, robots are taking on dangerous tasks, reducing accidents in the workplace.
New technologies are helping companies improve their products and innovate. However, AI and machine learning are also impacting jobs. These are some roles likely to be impacted by AI within the next decade.
If you are a driver, your profession faces an uncertain future, whether you drive a Camry or a Porsche. Companies like Tesla, Toyota and Honda are using AI and machine learning algorithms in their cars to teach vehicles to drive themselves.
AI-powered vehicles can drive like humans, using cameras and sensors to recognize their environment. In addition, AI-powered cars are more secure, so we can expect fewer accidents in the future.
In the next decade, automated vehicles will enable couriers like FedEx and UPS to reduce costs as they will no longer need drivers. As a result, a lot of delivery workers will lose their jobs.
Tech professionals like Data Scientists, Mobile Developers and Software Engineers are responsible for implementing AI technologies. However, their own jobs are going to be impacted by AI. Thanks to AI, automatic code generation is already possible. Today AI-powered assistants make suggestions to help developers code faster. This has resulted in a less time-consuming and labor-intensive programming process.
AI has been implemented in testing services in a similar fashion. Once an application is finished, developers need to fix errors and bugs in it. Developers make several repetitive tests to achieve an error-free product. AI now helps these developers to carry out several tests within minutes.
As you can see, AI will even impact jobs that require programming skills. Within the next decade, self-written code could be achieved with the implementation of better AI algorithms.
Human translators will tend to disappear in the next decade due to the adoption of evermore sophisticated translation software. Tools like Google Translate are now powered by AI. As they learn from users' input, this software improves every day.
Nowadays, these tools offer not only text but also voice translations. Likewise, these applications use smart recognition algorithms to make real-time translations and are able to translate text in an image or using your phone's camera.
It is very likely that within the next decade people will need just a smartphone to understand and communicate in a foreign language.
Customer Service Representatives
Customer service representatives help customers with questions and complaints, giving them information about services and products. The role of the customer service representative, also, will be disrupted by the use of AI.
AI-enabled chatbots are important because they can help customers 24/7. AI chatbots can be employed on websites or applications. Web Developers rely on chatbots to improve project efficiency.
Being able to engage customers is essential for organizations like hotels. These enterprises need to pay attention to the services provided before a customer’s stay. Consequently, they are using AI chatbots on their websites.
Having a digital presence is essential for companies. Websites help companies increase brand recognition and customer trust. Having a high-quality website is crucial to remain competitive. AI-powered chatbots create proactive customer interactions. As a result, customers can start a conversation on any issue to solve a particular problem.
As you can see, AI is playing a key role in customer service and myriad other fields. Fortunately, customer service representatives will continue to be around in the next decade as AI systems still need to be trained by humans to become more efficient.
Artur Meyster is the CTO of Career Karma (YC W19), an online marketplace that matches career switchers with coding bootcamps. He is also the host of the Breaking Into Startups podcast, which features people with non-traditional backgrounds who broke into tech.